Social Media The power of word-of-mouth harnessed for your business.
The explosive growth of social media has revolutionized how brands do business. And to be successful and stay competitive in today’s market, social media has to be part of your marketing mix. This is the era of customer participation and your customers are out there.
ddm offers the full gamut of social media services across industries including education, healthcare, financial services, publishing, and more. We've been helping businesses build social communities, create customer retention plans and engagement strategies, and manage brand personas from the start.
- monitoring and tracking brands, sentiment and discussions in all social media spaces, including blogs, forums, videos, image sharing sites, and micro media
- design and development of social media channels
- providing detailed metrics and analytics about consumer behavior and intent
- social media advertising (PPC)
- design and deployment of Facebook tabs
- strategic recommendations on how to respond to fans and followers, spread content, and activate influencers
- Training and mentoring clients on social media and how to engage communities effectively
- Social media policy and guideline development