Healthcare in 2021 looks and functions vastly different from how it did in 2019. And that’s an understatement. The COVID-19 pandemic forced a lightning speed digital transformation of healthcare unlike anything organizations had experienced before.
While the rapid shift solves the issues and challenges institutions are facing today, will it outlast the current era we're in?
To make sense of this digital healthcare transformation, and to determine if it actually is a transformation at all, we reached out to consumers directly.
We conducted an online survey of healthcare consumers across the Midwest to gauge how they view digital healthcare. The results are detailed in our 2021 Digital Healthcare Patient Perspectives report.
Our report not only breaks down the survey results, but provides insights, context, and next steps for applying the research to your healthcare organization.