We know healthcare
The healthcare industry is in a time of unprecedented change. Patients have options like never before. Clinical expertise and authentic personal relationships have become the expectation. It is essential to have strategies and tools to meet customers where they are.
Whether we are partnering with an academic medical center located in our backyard, a specialty physician group on our Southern coast, or a federally qualified health center on the East coast—we deliver results. We also work with internationally recognized medical device manufacturers that support organizations with technology and supplies. Our diverse healthcare client experience spans the country.
An unexpected array of services and capabilities
We offer a unique combination of healthcare industry expertise with an unexpected collection of services to help our clients accomplish their organization’s goals. We’re proud to be a partner who is well versed in the healthcare reimbursement cycle; who understands the nuances of managed care; and who can strategically address physician burnout. We’re equally proud that we leverage a variety of tools to help accomplish goals. This is the difference between a traditional agency and a trusted partner.
We take great satisfaction in helping our clients overcome the growing challenges in today’s healthcare landscape:
- Physician engagement + satisfaction
- Primary care + new patient acquisition
- Digital strategies that address patient expectations
- Engaging content marketing
- Communicating mergers, acquisitions + practice integrations
- Population health services management
- Employee communication + engagement
- External market disruption
- Crisis + executive communication
We know healthcare inside and out
Like the clients we serve, our healthcare expertise runs deep. At ddm, our teams have firsthand experience working in—and with—health system marketing departments. Because we’ve been there, we know the challenges and pressures our clients and their leadership face each day.